Contact Center Solutions
Accel’s Contact Centre Solutions (CCS) understands the importance of delivering cost-effective, world-class technical supports in an easy and efficient way for our customers to maximize their technology investments. We offer a full range of technical support, from tier-1 handling of simple and common issues to multi-tier support applications, employing seasoned technical experts to address the complex issues. From end-of-life support to complex technical support, our customers are realizing increased ROI and customer experience with improved in customer satisfaction (CSAT) scores.Scalable 24x7 technical support that adapts to demand fluctuations without impacting the bottom line. Consistent customer management across different product lines and technologies.

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