Infrastructure Management

Rapidly changing technology landscape, ever increasing pressure to reduce costs to stay competitive and the need to focus on core competencies are good enough reasons for any organization to engage a reliable partner to manage their IT infrastructure. Accel Frontline has been a trusted partner to many organizations for several years because of their reliability, cost effectiveness and technology expertise.

Companies face considerable challenges to optimize their IT infrastructure and exceed expectations of the users, customers and investors, while adhering to the highest standards of security and compliance.  In the face of these conflicting objectives, companies seek for solutions that help maximize performance, maintain IT service continuity, reduce security risks and ensure scalability and compliance while effectively managing their IT infrastructure costs. 

Accel understands these challenges and offer services that cater to your specific IT infrastructure needs. We solve business challenges with end-to-end solutions covering the entire infrastructure starting from hardware, operating system, applications and going all the way to include people and processes.


  • Overview

    Accel’s core strength is infrastructure services, which it pioneered in India.  Accel has a dedicated team of professionals operating from the length and breadth of India handling multi-vendor support services and IT infrastructure management. They work onsite and offshore, to provide 24x7 maintenance support for mission critical applications.


    At Accel Frontline, We have invested significantly in our people, processes, and systems to be able to manage entire technology domains in the IT infrastructure space. Backed by over 20 years expertise in the field of Infrastructure Management Services and time tested unique ACE Outsourcing Model we are geared to offer comprehensive single source outsourcing services to large enterprise customers along the Consult - Design - Build - Operate - Maintain value chain spanning the entire enterprise IT Landscape of Data Center , End user computing, Network and Business applications.

  • Service Delivery Framework

    Accel’s service delivery model is based on industry standards.  Service delivery organization follows ITIL processes across the board, though in certain cases the selection of standard may be driven by the customer.

    Accel’s managed services operations center, which is the command center and process hub is ISO 20000 certified for processes and ISO270001 certified for information security.


    • IT Infrastructure consulting services
    • IT Outsourcing Services
    • Managed  Services
    • End-to-End delivery of applications
    • SLA based service delivery
    • Helpdesk Services
    • 24 X Support
    • Application Helpdesk
    • End User support

  • Service Portfolio

    Accel has service offerings to satisfy the needs of modern businesses, looking to leverage superior technology at affordable cost to survive in the market. Accel has helped several organizations leverage the new technologies like virtualization, cloud computing and green technologies. Our service portfolio has everything a business will ever need to enable their IT to scale up to server their users, at affordable costs. Accel helps an organization to get the maximum out of their IT investment and help to bring in agility and flexibility to cope up with the ever increasing demand for higher capacities, better service levels and lower costs.

    Our service portfolio has the following broad categories:


    • Vendor Management
    • Asset life cycle management 
    • Help Desk
    • Server Support
    • Network Support
    • Desktop Support
    • Applications Software Support
    • Software License Management  
    • Data Backup & Restore

  • Solutions

    For the benefit of organizations looking to partner with a reliable service provider for specific services, Accel has a basket of services which the customer can pick and choose based on his requirement.   These services can be rolled out rapidly and could potentially be starting point for larger engagements. Following are some of the technology based solutions that we offer:


    • Data Centre Management
    • Server Management
    • Environment Management
    • Network Management
    • WAN Management
    • Router Management
    • Connectivity Management
    • Firewall & Switches
    • Database Management
    • Database Installation & Configuration
    • Database Administration
    • Data Migration
    • Performance Monitoring & Management
    • End-User computing
    • Desktop Support
    • Application Services
    • Mobile Devices
    • Messaging Services
    • Desktop Virtualization
    • Service Desk
    • Sun/Oracle Support Services
    • Hardware support on all SUN products
    • Messaging on Solaris
    • Solaris  Operating System
    • Clustering
    • SUNRAY Enterprise Server
    • Oracle EBS
    • JDE
    • Oracle Database
    • Oracle Exadata
    • Operating System Support Services
      • SUN Solaris
      • Linux
      • Windows
      • Novel
      • AIX and UNIX
Stay Connected

Email Us

Careers

Linkedin

Facebook

Twitter

YouTube